Provided after-hours support for applications and project efforts when needed. Implemented new services into production. Collaborated with other offices and territories to plan and implement new technology. Ensured proper release and maintenance of all systems.
Escalated unresolved issues to appropriate level. Evaluated and conducted technical and functional research and analysis. Followed internal procedures for change management, incident management and escalation. Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
Repaired and replaced hardware. Installed system software, including Microsoft related and propritary, depending on the clients needs.
Ordered necessary supplies and parts to repair malfunctioning hardware. Restored data, operating systems, files, documents and drivers. Maintained accurate hardware and software inventories. Set up and configured hardware and software on company equipment. Loaded and unloaded pieces into boxes for shipment. Moved freight, stock and other materials to and from storage and production areas and loading docks.
Received, stored and shipped goods and materials. Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Stocked, staged and transported goods. CCA is a vital and vibrant part of Aurora and a center for the community. The cultural and intellectual offerings are often open to the public, free of cost and occur year-round.
CCA proudly serves Aurora and the surrounding communities, engaging in economic and community development initiatives through workforce training, certificate and degree programs and community enrichment.
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